STUDENT VOICES

"It is a proud moment to proclaim that if not for ACE, I would not be who I am today."

Taking up the courses at ACE was the best decision I had made as the courses were tailored specifically for someone like me who was just about to enter the industry and for individuals who were already in the industry and wanted to better their skills and understanding. In the short span of time, with the course I was already equipped with basics needed to begin my new career.

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Kavind Bala

A mid-career switcher from the shipping industry

Graduated 2018:

WSQ Higher Certificate in Hotel & Accommodation Services
WSQ Diploma in Hotel & Accommodation Services

"I received great help from the trainers throughout the entire course. Their never-ending support and always accommodating to changes in my schedule is what made me persevere and push through till the end.."

There were many days that I questioned myself if I am taking up the right course. Being in the food and beverage sector of the industry, my course mates were mainly made up of experienced hoteliers from the Rooms division. There were new jargons and language that I had to pick up fast from them just to stay abreast in the programme. For that, I am truly appreciative of having such course mates.

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Khernizam Wahab

A Group General Manager of an Italian Restaurant. Nizam has been in the F & B industry for 25 years

Graduated 2021:

WSQ Diploma in Hotel & Accommodation Services

"As a plus point, the course was not conducted textbook style and it allowed me to enjoy the interaction between classmates and lecturers’."

In my role as a general manager, I signed up for this course with the objective of better understanding and learning about the evolution of the hospitality scene since I first worked the ground close to 2 decades ago. The syllabus would've changed a great deal and, to keep abreast and relevant, I believe that this could help me connect with the new generation of hospitality professionals in the industry.

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Charmaine Wee

A General Manager of a chain of boutique hotels, signed up for the WSQ Diploma in Hotel and Accommodation Services

Graduated 2019:

WSQ Diploma in Hotel & Accommodation Services

"The best part about being students of ACE is the trainer who will never give up on us and guide throughout the module."

1 month before graduating, ACE did a job matching and I was hired by The Scarlet Hotel. Thank you Ascott for making my dream come true!

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Faizal Wahab

Was retrenched from his F&B trainer and product developer position - keen on hotel and operations management.

Graduated 2021:

SGUS Hotel Operations & Management Programme

"ACE facilitators have been a great help. They give us practical and realistic examples. The location is centralized, and the classroom is conducive. I have certainly gained a bag of knowledge through this WSQ Diploma course.."

The course gave me a deeper understanding of hotel operations, people management and customer service. I was able to see how the different pieces work for guests to have a memorable experience. I learnt the how and why things are done, and the trainers challenge us to question the norm to see how things can improve.

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Wahidah Jabbar-Louis

A recipient of the SkillsFuture Study Awards offered by Singapore Tourism Board, has been in the hospitality industry for over 20 years

Graduated 2021:

WSQ Diploma in Hotel & Accommodation Services

"I was so fortunate and blessed to be trained by their professional Learning Specialists – a team of dedicated and excellent coach/trainer that teaches with love and passion - and above all, will groom you into an excellent hospitality practitioners.."

Well, after graduating I was offered an Administrative job by a luxurious hotel at Sentosa. Never give up! There’s always a light at the end of the tunnel. I would say, Thank you, Ascott Centre for Excellence, for your dedication and passion in all your training lessons. I really do enjoy all those lessons, and role-plays too..

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Loke Yue Yee

The learning journey of Loke Yue Yee who went through the SGUnited Skills (SGUS) Programme to learn new skills at ACE

Graduated 2021:

WSQ Diploma in Hotel & Accommodation Services